Privacy Policy

Mr Chemist values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect personally identifiable information, such as:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment details (if making purchases)
  • Health-related information required for prescriptions or consultations

Non-Personal Information

We may collect non-personal information, such as:

  • Browser type
  • Operating system
  • IP address
  • Pages viewed, links clicked, and other usage data

How We Use Your Information

We may use the information we collect for purposes such as:

  • Processing prescription orders and payments
  • Providing personalized customer support
  • Communicating with you about your orders, consultations, or promotions
  • Improving our website functionality and user experience
  • Ensuring compliance with legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following ways:

  • Service Providers: We may share information with third-party vendors who help us operate our website or provide services to you (e.g., payment processors, delivery services).
  • Legal Compliance: We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights.
  • Health Professionals: Your health-related information may be shared with licensed pharmacists or healthcare providers to fulfill prescriptions or provide medical consultations.

Cookies and Tracking Technologies

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  • Enhance website functionality
  • Analyze website traffic
  • Personalize your user experience

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are foolproof, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Deletion of your personal data (subject to legal or regulatory obligations)
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@mrchemist.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.

Changes to This Privacy Policy

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Mr Chemist has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Last updated: 3/6/2026